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Social media has increasingly promoted users to provide customer feedback on shopping experiences in the form of online product reviews. Many major ecommerce sites are collecting revenue from advertisements of products and creating better shopping experiences for customers with the help of such reviews. The problem of accurately verifying review authenticity steadily grows and can help in making or...
The growth in involvement of social media with current business world has influenced online customers by unbalanced opinions about the product and services. The main objective of this paper is to standardize the opinion given by the masses about any product or services in various social media communities. Enormous opinions on a specific product or service is available due to vast exposure available...
Nowadays, activities and decisions making in an organization is based on data and information obtained from data analysis, which provides various services for constructing reliable and accurate process. As data are significant resources in all organizations the quality of data is critical for managers and operating processes to identify related performance issues. Moreover, high quality data can increase...
On the internet, all-round lawyer information is located at separated information sources, which prevent web users from effective information acquisition. In order to build a unified view of separated, heterogeneous, and often redundant lawyer information, we propose a new information integration method using multi-source information cross-validation. Based on the unified integrated data, a lawyer...
The importance of network organizations gets theoretical and practical recognition. Governance performance in network organizations mainly reflects a region coordination ability and competition ability. However current empirical work has paid little attention to what kinds of dimensions arrangements really do reflect governance performance and reduce transaction costs. Based on the Caofeidian enterprises...
This paper aims at investigating the relationship among direct sellers' personality traits, sales behaviors and their performance. Based on data from questionnaire survey, a PLS-based structural equation model has been developed. The results demonstrate that both adaptive selling behavior and canned selling behavior have positive influence on selling performance. Furthermore, we find that conscientiousness...
Organizational learning and product innovation are two important approaches to improve product quality. Various dimensions of them may have different effects on product quality, which has received less attention from the research community. More specifically, the role of organizational learning has not been fully addressed in quality management empirical studies. To address this gap we develop a path...
In 1998, Nahapiet and Ghoshal combined social capital and intellectual capital to study the influence mechanisms of corporate social capital towards intellectual capital creation, and put forward corresponding theoretical model. However, this theoretical model has not been verified so far. In this study, specific data of Chinese enterprises, SPSS, and structural equation are used to verify this model...
Firm resources play crucial role in the promotion of dynamic capabilities. This paper began with resources and explored the promotion mechanism of firm financial resources, human resources, technological resources and networking resources on firm dynamic capabilities based on 153 valid questionnaires. The empirical evidence shows that firm financial resources and human resources are positively associated...
Marketing channel as the downstream end of a supply chain plays a crucial role in generating cash flow and meeting the demands of customers. The extant body of literature postulates that antecedent-consequence links that customer perceived value and service quality foster customer loyalty, leading to long term profitability. Nowadays, given the proliferation of global hypermarket organizations and...
This paper outlines the critical role of employees' job satisfaction in the link between TQM and innovation performance. The discussion arises primarily based on the considerable controversy concerning this relationship that appears in the literature. As of interest to resolve this controversy, a research framework is developed in which job satisfaction acts as the mediator between TQM and firm's...
With the arrival of knowledge economy era, knowledge has become an important basis for improving enterprise performance and obtaining competitive advantage. Through knowledge acquisition, enterprises can promote their technological capability and further improve their performance effectively. This paper aims to find out the relationships among knowledge acquisition, technological capability and enterprise...
This research examines the determinants of knowledge sharing in university academic team utilizing an integrated model which posits that three sets of factors-knowledge-related, team member' motivation and personality, team climate influence knowledge sharing. Data were collected from respondent academic team members using online questionnaire. The results of the analysis demonstrate that all three...
Protein interaction networks are significant resources for functional knowledge discovery. However, efficient analysis of the networks has been challenging because of complex connectivity. Protein interaction networks have been characterized by intrinsic features, such as modularity and existence of hubs. The concepts of modules and hubs, extending from specific (local) to general (global), suggest...
An increasing number of extramural applications in the personal healthcare domain pose new challenges regarding the security of medical data. In this paper, we focus on remote patient monitoring systems and the issues around information reliability. In these systems medical data is not collected by healthcare providers in a controlled medical environment using certified medical devices, but by patients...
Organizational knowledge transformation (OKT) influenced by many factors, usually exists at individual, team, organizational level, which is a comprehensive process from the interaction of various tacit and explicit knowledge elements. Therefore, based on domestic and foreign research literatures, this paper firstly put forward the factors of OKT and their hypotheses in multiple levels, then utilizes...
Enterprises increasingly have to depend on the innovation behaviors to get the best organizational performance from information systems. The objective of this paper is to contribute to a deeper understanding of information system innovation usage in enterprises by examining its effect to enterprise performance and its determinant factors. Based on the organizational innovation climate and exploitation...
By means of SPSS13.0, factor analysis on the influencing factors of tourism service competitiveness was carried out and eleven common factors were generated from the perspective of tourism destinations. According to their importance, eleven factors can be sequenced in order, which is helpful for tourism destinations to evaluate their service competitiveness and improve their service quality effectively.
Based on employee retention research and social resources theory, this paper proposes a construct of motivation to protect existing resources, the purpose of which is to develop and validate an instrument measuring the construct, in order to indicate the motivation mechanism behind the predictors in employee retention research. The paper develops a three-factor structure scale to measure the motivation...
We identified in-role and extra-role customer service and developed the scale for each based on Chinese retailing industry. Evidence suggested that both in-role and extra-role customer service were positively associated with customer satisfaction and loyalty. Opposite to our assumption, the in-role customer service had a stronger effect on customer satisfaction and loyalty than extra-role service...
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