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We present in this paper a new approach of supervised self organizing map (SOM). We added a supervised perceptron layer to the classical SOM approach. This combination allows the classification of new patterns by taking into account all the map prototypes without changing the SOM organization. We also propose to associate two reject options to our supervised SOM. This allows to improve the results...
Systems thinking is a concept of thinking about an issue as a whole, emphasizing the interrelationships among its components rather than the components themselves. The main goal of this study is to examine whether the ability for systems thinking can be developed through experience, education, courses, and training. We present graduate and undergraduate courses in management of engineering and technology,...
This paper reports on the development of a model to improve the understanding of the extent of Enterprise Resource Planning (ERP) system usage in universities. Previous research revealed that university ERP systems are not fully utilized by end-users, resulting in low usage and institutional inefficiencies. This leads to stakeholders particularly students and government pressurizing universities to...
On the basis of the existed classification system of organizational factors, questionnaire and event analysis, a more comprehensive classification scheme is developed. The main framework is composed of target and strategy, organizational structure and organizational culture. The scheme makes efforts to overcome the deficiencies of the other classification system. On the basis of this classification...
Quality information work is one of the basic work for total quality management of equipment. Quality information is important to the equipment operation phase and its management is an important foundation for realizing the state of equipment quality and improving the equipment quality. Starting with the analysis of the function and character of quality information in equipment operation phase, this...
By introducing the particular variable-staff error learning, this essay discusses the relationship between goal orientation in performance appraisal and staff innovative behavior. The results show that: the development-oriented performance appraisal can positively affect the staff innovative behavior, while evaluation-oriented performance appraisal plays a negative role, and the above said relationship...
To explore the relationship among organizational socialization, job satisfaction, organizational commitment and employee job performance, 203 Chinese employees participated in this investigation. We found that organizational socialization influenced job satisfaction, organizational commitment and employee job performance positively. Besides, job satisfaction and organizational commitment influenced...
Students are the object of higher education services from marketing perspective. This paper investigates the satisfaction of higher education service from students by questionnaires based SERVQUAL model, analyzes the current quality of higher education service, and gives the suggestions of improving quality of higher education service.
In this paper, physical speed event group was taken as the carrier, and AHP(Analytic Hierarchy Process) was adopted to determine the weight values in the four-level elements of the competition structure. Meanwhile, Kendall coefficient of concordance was used to exam the reliability of weight evaluation and Cronbach coefficients to make a consistent internal mathematical test of four-level elements...
The importance of measuring organizational readiness to implement knowledge management (KM) process has been well documented in the literature from both practitioners' and academics' perspectives. However, very limited information is available in the literature in this regard. Hence, the present authors propose a research model by integrating knowledge creation theory (SECI process), KM enablers,...
This paper presents a study aimed at developing and validation of an instrument for Six Sigma Implementation in Small and Medium Sized Enterprises (SMEs) of India. It provides amalgamation of the quality literature by identifying 12 critical factors (areas) of Six Sigma. The Instrument consisting 42 items was design after extinctive literature review. The SMEs can used these measures individually...
In the environment with sharp market competition, the enterprise could achieve the absolute advantage in technology, maintain the status of its product and establish the base of sustainable existence only by the continuous research and development. This study uses the reliability, validity, descriptive statistic, T test, and ANOVA. The objective of this study includes: finding and confirming the competence...
The development of Rasch measurement model has rapidly expanded from social science educational fields to other engineering and technology field as well. This study is an attempt to apply Rasch measurement in the field of technology to assess information managers' (IM) competency. Learning outcomes is used in constructing the Rasch model measurement in assessing their competencies. Rasch model tabulates...
The purpose of this study is to examine the developmental stage of organization's learning culture and its impact on organizational performance. Based on the theoretical framework proposed by Watkins and Marsick, this study conducted questionnaires survey in 48 Chinese organizations and acquired a sample of 325 subjects. The results show that: (1) the developmental stage of organization's learning...
It is strong necessary for this study to extent the literature contributions for the effect of resource-based theory on e-CRM study. Based on the theory perspective, the purpose of this study is to expand and achieve a better understanding of a natural e-CRM phenomenon, namely the interaction effect of HR-service capability, IT-service capability, and KM-service capability on its e-CRM process to...
Due to the high turnover rates and costs, organizations of information technology (IT) industry have shifted from perceiving employees as a replaceable workforce to seeing them as a valued asset. Attracting, managing and retaining valuable employees become urgent to Chinese private-owned IT enterprises in this competitive environment. The aim of this paper was to distinguish the perceptions of Chinese...
This paper is an application of failure mode and effect analysis (FMEA) to the educational operations. The process of managing the practical training for students in one of the bachelor-degree program was chosen as the case study. Ultimately, the attempt of this research was to improve the process efficiency and reduce the failures of the particular process. Only top-five ranked failures were considered...
An organizational level test strategy needs to incorporate metrics to make the testing activities visible and available to process improvements. The majority of testing measurements that are done are based on faults found in the test execution phase. In contrast, this paper investigates metrics to support software test planning and test design processes. We have assembled metrics in these two process...
As stated by the preceding speaker, Mr. Webb, it is extremely difficult to separate the responsibilities of the manufacturer to the distributor from those of the distributor to the manufacturer. Each wants a completely honest arrangement, where loyalty, integrity, sincerity, reliability and desire for creative accomplishment are watch words, not only between the participating organizations, but also...
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