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When information systems are introduced in a social setting such as a business, the systems will give bad and good impacts on stakeholders in the setting. Requirements analysts have to predict such impacts in advance because stakeholders cannot decide whether the systems are really suitable for them without such prediction. In this paper, we propose a method based on model transformation patterns...
In this two-part paper we describe the ongoing standardization work on designing an autonomicity-enabled mesh architecture framework. This is work in progress being carried out by the AFI (Autonomic network engineering for the self-managing Future Internet) working group of the European Telecommunications Standards Institute (ETSI). In this first part, we briefly describe the AFI GANA (Generic Autonomic...
The security of web applications is an ongoing dilemma. Hackers and bots are getting more and more innovative in bypassing the various defensive tools implemented to enforce security. e-Commerce Applications, such as those used for the transaction processes, could be in a placed in a position of not providing a fair chance to all consumers because because can interact more quickly. This is especially...
The use of information technology in research and practice leads to increased degree of automation of tasks and makes scientific experiments more efficient in terms of cost, speed, accuracy, and flexibility. Scientific workflows have proven useful for the automation of scientific computations. However, not all tasks of an experiment can be automated. Some decisions still need to be made by human users,...
The human-capital-intensive firms whose critical resource is human capital are changing the situation of the business, and have become an important new firm model. This paper analyzes the differences of characters between human-capital-intensive firms and physical-capital-intensive firms from four aspects: the critical resources of the firm, the control over employees, management issues and boundary...
Adoption of Corporate Social Responsibility (CSR) by enterprises has become a norm. CSR has achieved great traction in its endeavor to do social good for the society at large. Though the main purpose of existence of business is to maximize shareholder's wealth, CSR provides an opportunity for enterprises to leverage upon the existing technological advances in the creation of a better society. However,...
Professional managers evaluation is an essential condition for professional managers marketization which provides objective basis and standards for the shape of selection, inspiration and mechanisms of monitoring. Through analyzing the professional managers' actuality, problems and effect factors in our country, based on the Stakeholder Theory, we explored the training mode of professional managers...
In this paper, an approach based on WorkFlow nets and on possibilistic Petri nets is proposed to deal with non-conformance in Business Processes. Routing patterns existing in Business Process are modeled by WorkFlow nets. To express in a more realistic way the uncertainty attached to human activities, possibilistic Petri nets with uncertainty on the marking and on the transition firing are considered...
Developing SOA based systems and migrating legacy systems to SOA are difficult and error prone tasks, where approaches, methods and tools play a fundamental role. For this reason, several proposals have been brought forward in literature to help SOA developers.
As one of the most important achievements during the last decade in product lifecycle management (PLM), contextual object definition became main integrating factor in product models. In this paper, the authors introduce their recent results in contextual product modeling. Four aspects of contextual product object definition are discussed and recent related results are introduced. The aspects are contextual...
Future Internet (FI) constitutes a complex and dynamic environment, the requirements of which cannot be adrressed by traditional management schemes. The alternative is the approach of autonomic network and service management. In this context, the UniverSelf research project proposes a promising solution, called Unified Management Framework (UMF), which targets the unification of autonomic network...
The paper proposes a mechanism to generate and improve operational workflows on-the-fly by utilizing work records actually conducted in network operations. To achieve agile and cost effective telecom operations, it is important to have well-defined operational workflows for each operational process. However, defining ultimately-optimized workflows for all operations in-advance is unlikely since new...
As the researches of ITeS deal rapidly changing technology and business developments, it is like a cruising toward horizon. Although there have been considerable amount of investigations on ITeS, there are still more to study. The study includes the aspects of geography, technology and applications. This paper presets the background for the discussion.
People often only see IT artifacts level of material culture and can not see the invisible design of IT architecture. The authors studied socio-materiality convergence of IT architecture and social architecture. The authors argued that from critical realism philosophy, IT architecture and social architecture can be harmony entangled and human become part of what they perform and to be body-in-IT space...
Traditionally software development is concerned with the computer as the sole computational agent. Here both the environment and problem are well understood and thus the emphasis is on the abstract specification. However, there is an increasing awareness of the central importance of sense-making activities throughout the software lifecycle. For this, flexible modeling tools are needed to address the...
Situation Awareness is a very successful concept that has built on traditional Human Factors models of information processing, mental workload, working memory and expertise. However these models do not capture the essential plasticity, variability, flexibility and vulnerability of real world human in the loop control and communication systems. A more encompassing concept is Knowledge Awareness that...
IT outsourcing enables companies to contract out IT services, such as infrastructure and application management to external providers. IT services delivery relies on knowledge that is in the collective possession of application and infrastructure specialists. With recent advances in harnessing the expertise of network-connected humans, services businesses have also started to seek strategies to efficiently...
Most human centric business activities, like the handling of an insurance claim or the design of an IT solution, do not follow a formal process model word-by-word. While there are often underlying processes in place, the real business operation typically encompasses a wider scope of actions. It includes unstructured segments of human activities, additional documents and interactions, the integration...
In service-oriented enterprise architecture, provisioning business services is made on top of IT processes, which should be elastic amid the availability of computing resources and the variation of user demand. In addition, the provisioning depends on human resources utilized and is constrained by the business objectives (e.g. a goal) plus coarse-grained constraints (e.g. an order in which business...
This paper focuses on providing an overview of the research challenges that have been identified toward the end of the S-Cube network in the area of service engineering. These challenges concern the need for agility and dynamicity of the development process for service-based applications, the importance of focusing on proper approaches to support migration of legacy application into service-based...
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