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Large IT service providers comprise hundreds or even thousands of system administrators to handle customers' IT infrastructure. As part of the Information Systems that support the decision making of this environment, Incident Management Systems are used and usually provide human resource assignment functionalities. However, the assignment poses several challenges, such as establishing priorities to...
This study investigates whether people entrain their body sway in everyday face-to-face communication. Interpersonal entrainment has been observed under experimental conditions, but not in daily life. We used wearable sensors to measure individual body vibration and face-to-face interactions in daily life. The observation included at least 100 participants from each of seen organization over a period...
In agent based modeling many approaches are used for modeling agents' behavior. They range from relaxing the rationality assumption to considering participants' behavior in experiments. Important suggestions come from qualitative research in particularly from social sciences. We propose an approach to model artificial agents by applying Glaser and Strauss Grounded Theory. As an example, we ran an...
Shared services is an organizational culture of sharing and innovation across the organization. It enables the sharing of services by functions of organization such as Finance, Human Resources and Information Technology through a common mechanism of a shared services centre. Delivery of services is through Information and Communication Technology infrastructure. Shared services increases productivity...
This paper reports the results of the ARISTOTELE methodology for decision support on Human Resource Management and, in particular, of one of the most important tool of the methodology, i.e. the Relevance Analysis. The Relevance Analysis is devoted at providing a systemic way to map human resources on the basis of their relevance in an organization, and take informed decisions. We have defined a model...
Online chats are recently shown to result in long term associations among users, represented by a directed weighted network, similar to dialogs in online social networks. We consider the persistent network which emerges from user-to-user communications found in the empirical dataset from IRC Ubuntu channel. The structure of these networks is determined by computing topological centrality measures,...
This paper examines various observations of sensemaking within joint-cognitive systems, particularly symbiotic systems that incorporate human and associate systems. It also highlights the effects of synchronized sensemaking processes in enabling associate systems to recognize the state of human activity. Specifically, studying the sensemaking phenomenon has direct applications for the development...
Ludwig von Bertalanffy (1978, p. VII) explicitly stated that he had created his General Systems Theory against over-specialization, i.e. to support interdisciplinary creative cooperation as the best way toward the necessary holism of approach and wholeness of outcomes of human activity. But he did not support this intention methodologically a lot. The now-a-days usual narrow over-specialization provides...
Artificial society is the mapping and abstraction of large-scale complex systems (especially social systems), which has numerous complex characteristics such as diversity and dynamic evolution. It is also the basic part of ACP approach (Artificial societies for modelling, Computations experiments for analysis, Parallel execution for control, which is a methodology in social computing). Thus, artificial...
The International Submarine Races (ISR) is an engineering design competition open to all people over the age of 15 from high schools, colleges, universities, companies and corporation or individuals interested in the technology. The focus of the races is on the engineering principles and technology required to design a human powered submarine. This paper addresses the creation of the ISR and its growth...
Tacit knowledge, specificity and complexity play adjustment role in the influence of knowledge transfer, the user can make human-machine interaction through the machine language, making deep mining and analysis to the data, so as to help the enterprise management personnel have an experiential learning from the elderly technological talents. Thus they can explore Application of Machine language during...
The level of appropriate technology for a community has been advancing due to rapidly emerging techniques and developments thereby turning possible applications into practical ones. This publication is one is a series that cross references emerging technologies and needs in the three main humanitarian project categories of developing communities, disaster recovery, and redevelopment. It presents a...
Domestic scholars have given a multi-disciplinary research and practical try for context. In this paper, the author gave analysis on role played by context in the elements of political perception's antecedent, adjustment and, and then discussed impact effectiveness of context for organizational politics perception existed in organizational behavior. The paper summed up context and measurement elements...
Taking into account the new era in engineering education the Engineering Education Research Team of COPEC — Science and Education Research Council has designed a program for an engineering school which main goal is to prepare engineers for the future work market, the engineer for future. The program has been designed in details in according to the present labor market for engineers, with its particular...
This study investigates the physicians¡¦ perspective for the success of information systems (is), and the relationships between the user satisfactions and intellectual capital. We adopted a questionnaire survey for the purpose of outcome assessment. The results indicate that IS success is significantly related to intellectual capital (IC). With regard to IS quality, system quality has no significant...
Effective decision-making within teams and organizations require members to quickly identify, process, and share information with each other. Trust has received significant attention as a key concept to improve performance of information sharing tasks and teams. In this paper, we study the impact of a composite trust based agent model on information sharing in organizations. Our proposed composite...
As Web, Web2.0 and semantic channels are constantly growing we are facing new challenge in on-line communication. This paper present a new methodology based on distinguishing and explicitly interweaving content and communication as a central means for achieving content reusability, and thereby scalability over various heterogeneous channels. Our approach enables smaller organizations to perform effective...
Emergency management is one of the most important areas where the opportunities of new techniques and technologies should be used. Emergency management is a special case of management where involved people have to act decisively within tight time schedules with often incomplete information. Information flow in emergency cases is as many as in usual situations, generally irregular and lacks in reliability...
This study aimed to explore the interaction effect of psychological capital and job satisfaction on performance. Then the concept psychological capital of positive psychology and job satisfaction was used in conceiving a model which was about the moderate effect of psychological capital on performance. An experimental design between subjects was conducted with 321 IT employees. The indications of...
A story is defined as "an actor(s) taking action(s) that culminates in a resolution(s)." In this paper, we investigate the utility of standard keyword based features, statistical features based on shallow-parsing (such as density of POS tags and named entities), and a new set of semantic features to develop a story classifier. This classifier is trained to identify a paragraph as a "story,"...
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