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Competitive advantage of a firm is usually reflected through its superiority in production resources and performance outcomes. In order to achieve high performance (e.g., productivity) and significantly improve product quality, major US industries have promoted and implemented Robust Design (RD) techniques during the last decade. RD is a cost-effective procedure for determining the optimal settings...
This paper describes a two-step strategic-tactical Lean Six Sigma methodology as used by the author to improve productivity, enhance inventory and material handling management, and thus, reduce operational costs at “Down Town Press Inc.”, a commercial printing press located in New York State, USA. A close look at the company's performance revealed a troubling picture with only 51 % utilization of...
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