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South African organisations that offer engineering services to the local and foreign market contribute significantly towards South Africa's overall Gross Domestic Product (GDP). The importance of engineering services in South Africa motivates the need to gain new insight into a sub-group of service marketing specific to the Sub-Saharan Africa cement market. The primary objective of this research is...
The level of readiness to use information and communication technologies is referred to as a measure of “e-Readiness”. South African universities may be well-placed to use some applications of information and communication technologies, but unable to use others. From review of existing literature, it is unclear as to which factors are regarded as important to be “e-Ready” in the South African Higher...
Engineering changes are greatly influenced by the evolving technology and as a result customers' requirements are continuously changing. There is therefore, a need to effectively manage these changes as they arise. This research paper focuses mainly on the engineering change management (ECM) in projects within Petrochemical Company. Based on the fact that changes are inevitable, it is crucial to find...
IEC61850 technology has proved to be the future of communications in the power system protection environment. The numerous benefits of IEC61850 overshadow what the current widely used DNP3 technology has to offer. This paper is concerned with the investigation of the electrical protection communications technology which will be most beneficial to power utilities. In evaluating the two communication...
Successful implementation of electronic health (eHealth) is affected by several interrelated factors that go beyond technological elements. Economic, social (human) and environmental (organizational) factors significantly influence the sustainability of eHealth systems. Because of organizational factors, the same eHealth system can exhibit different success level in different healthcare institutions...
A description is provided on how good systems engineering processes and methods are used so that gaps can be determined by quantitative methods for informing training programs. The Systems Engineering Capability Model (SECM) is used to determine how good systems engineering methods and processes are performed implicitly and explicitly as well as indicating the gaps. This study focuses on the systems...
Rural development is a process of engagement that is based on interactions between physical, economic, technological, socio-cultural and institutional dynamics with the aim of improving the wellbeing of people in rural areas. Unfortunately, many rural development initiatives both locally and internationally have not delivered the desired change. The challenge therefore is to identify factors that...
With the emergence of internet-based service providers, known as Over-the-top (OTT), the business landscape has changed massively, hence the current traditional service provider's business models are transforming. The question treated in this paper is: “What are the emerging or revised revenue models that an operator must adopt to deal with OTT service providers in Sub-Saharan Africa?” Utilization...
The provision of water of good quality and quantity is important to utilities in urban areas due to water scarcity and growth in demand. South Africa is a water scarce country and non-revenue water (NRW) is 37 % on average in the municipalities. Demand for water exceeds supply in Gauteng and the municipalities are the biggest consumers. The municipalities have developed Water Conservation/Water Demand...
Organisations in the defence industry have to be more competitive in a global market. In order for a South African Defence Contractor to survive in the global markets, it has to develop products that meet its client's needs, are delivered on schedule, are produced on cost and after-sales support can be provided. To make this feasible, the Systems Engineering Management (SEM) model used by the Contractor...
Purpose-Manufacturing organisations are increasingly implementing a servitization strategy to gain a competitive advantage and improve the organisation's income stream. The purpose of this paper is to analyse the human or people dimension of management of the servitization process.
The information technology (IT) unit in effect provides an essential internal support service to the institution's business units. This research study investigates the concept of business/IT alignment within the environment of a tertiary education institution, specifically, to identify challenges experienced in achieving alignment and steps that can be taken to improve alignment. A conceptual model...
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