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Service error remedy has become a focus in service industry in recently research. But few papers discuss service error prevention before set a service process. Poka-yoke technology has been widely applied to prevent defect in manufacture industry and make much progress in different enterprise practice. This article introduce Poka-yoke method to set up an modified EOAC concept model in service error...
A location problem with a hierarchy of cultural center is proposed and solved. This work describes a statistical model of a nested hierarchy with capacity constraint and utility function, motivated by results in mathematic deduction. Sub-utility function is adopted and a variety of location factors have been taken into account, such as distance, the level of service, etc. The constraints of the model...
In order to enhance the core competitiveness of enterprises, The request of enterprise to the professional quality improved day by day, enhance quality of staff training has become an important part of human resource development. Corporate training assessment, not only directly related to the level of performance, but also has the vital significance to the sustainable increase of the enterprise overall...
The pricing is core question when every enterprise making decision. Especially telecom industry has lots of sunk cost, it is inapplicable to price as marginal cost, so Ramsey propose a formula to deal with the paradox. Ramsey pricing method always be thought highly of by researcher in the telecommunication industry for a long time, but it only keep budget balance for it stress the welfare of consumer...
Bibliometrics method provides an effective analysis means to journals research. Information visualization, which is more and more popular, is an effective knowledge management tool. It can turn mathematics expression to graph expression, so we can easily dig out the hidden and useful information. With the above measuring analysis and papers published on “Journal of U University (Philosophy and Social...
Concept of “Skill Management” is not new in context of human resource management. This concept can also be utilized for project management but unfortunately there is no well defined ∗ idea or model that software organizations can follow, and make effective use of the human skills for effective project resource allocation. Software professionals possess many skills and most of their skills become worthless...
In the modern world, the business of network financing is one branch of E-finance innovation, which means the debit and credit activity between the enterprises and the financial institutions based on the network intermediary services. This paper analyses the utility and current situation of the network financing. Then through the comparison of different modes between domestic and foreign e-business...
With the advancement of science and technology in the advanced level of industrial production, the producers can continue to produce a variety of products to meet human, in the production capacity is guaranteed under the premise of how to improve the product quality and reliability have become more and more new era much concern. Which relate to the production manager on how to carry out the entire...
ISO/IEC 20000: 2011 and ITIL v3 provide reference process management strategy for IT service practice. However, because of the variety of IT services, process management is difficult to establish an accurate quantitative process model. Since the core of IT service quantitative management is managing processes quantitatively, it is necessary to establish a quantitative model for process management...
In this paper, we introduce a new scheduling model in which both two agents and resource consumption exist simultaneously. Two agents compete to perform their respective jobs on a common single machine and each agent has his own criterion to optimize. The starting time of each A-agent's job is related to the amount of resource consumed. The objective is to minimize the total amount of resource consumption...
In information systems, it is challenging to detect resource misuse behaviors of insiders with authorized access. A detection method based on sequence alignment is proposed in this thesis. It extracts the behavior pattern of the user accessing resource and finds out the abnormal behaviors through comparing the accessing behaviors with the accessing patterns. Simulation experiments are carried out...
Based on related indicators of high and new technology enterprise of the regional in our country, we found that in the process of human resource allocation, the efficiency had become the important factors that affect the organization performance of high and new technology enterprise and then combined with the importance of knowledge sharing in high and new technology enterprise, shows that the influence...
Factors including environment, mobility and failures of nodes and links have an explicit influence on the QoS of Ad Hoc networks. To resolve the problem of Ad Hoc network with requirements of fast moving and high connectivity, a key node detection algorithm is proposed to find the vulnerable points of the network connectedness; A key node composition algorithm is also given to make up the vulnerabilities...
The drastic changing of competitive environment make Product-Process Matrix (PPM), an important theoretical model connecting manufacturing with market strategy, is aroused into doubt. In this research, competitive factor is considered into the study of PPM. Based on the data from the International Manufacturing Strategy Survey in 2009 (IMSS 2009), Manufacturing enterprises are classified from their...
In recent years, intensive researches focused on customer equity management. This paper reviews researches on the customer equity management and concludes the numerous studies in three sectors: customer equity analysis, strategy development and customer equity optimization. We classify the customer equity evaluation models in three categories: customer retention model, customer behavior model and...
According to previous researches of BOT concession, many of the researches are connected to the concession and the concession agreement. The precondition of these researches is that there is only one project company cooperate with the government, and they cannot deal with the company exit in the middle of cooperation or the government choose another company to deal with the operation because the government...
With the coming of knowledge economy era, knowledge has become one of the most important production elements and its management the mainstream of the times. As a matter of fact, knowledge management has now been regarded as one of the essential means for enterprises to achieve core competence, among which the management of human resource — the bearer of knowledge — plays a decisive role in the organization...
In the paper, takes aviation industry in Jiangxi province as an example, based on the survey in the targeted airlines, with the help of the literature review, research methodology, analysis on the actual situation of aviation industry development and analytical framework of the competitiveness, the paper established the main influencing factors that acted on aviation industry development, then on...
With the fast development of education, a high-level team of teachers is the most important condition for the quality of higher education. However, under the impact of the market economy, some teachers don't concentrate on teaching. Analyzing the reasons and finding solutions to make teachers focus on their work and scientific research become the priority of university. Several studies have proposed...
During the course of moving in the urban traffic network, the need of mobile vehicle navigation service may be altered or updated at any time. For instance, the mobile vehicle may want to go to another destination in the middle of driving according to the selected navigation route. Thus, we should select an optimum temporary point of interest in the candidate sets to work out a new effective navigation...
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