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ICSSSM is a conference series, organized annually, focusing on state-of-the-art research in service systems and service management. The 14th ICSSSM is jointly sponsored by IEEE Systems, Man and Cybernetics Society, The Chinese University of Hong Kong, Tsinghua University, and Dongbei University of Finance and Economics. It is hosted by the School of Management Science and Engineering, Dongbei University...
From operations management's point of view, the nature of business models is the tool for knowing data, processing data and extracting value from data. Recently many studies advocate big data research which one common object to bring in intelligence from the huge amount of data. Nevertheless, owing to the characteristics of unstructured data, extracting the value in the big data still requires further...
It is the key for efficient operation of agricultural product supply chain to establish scientific and reasonable benefit distribution mechanism. Taking Z industry project as the example, it is introduced the construction of agricultural product supply chain and selection of supply chain member based on agricultural industrialization poverty relief project and built the corresponding benefit distribution...
Effectively identifying the potential risk sources in the emergency process of the petroleum storage and transportation is the key to realize the essential safety design of the whole life cycle of petroleum products. In this paper, from the perspective of emergency process safety, the risk source identification method in the emergency process is discussed. For the accident occurred, based on the event...
This paper constructs a two-tier supply chain consisting of one brand-owner and the one electronic commerce company. The brand-owner has strategic decision ability to decide when and how to introduce electronic platform to sell products. We discuss brand-owner's pricing decisions in three models based on fixed pricing strategy or dynamic pricing strategy. We find some interesting conclusions: i)....
This paper addresses a surgeries scheduling problem with a single server in charge of key medical facility. A surgery can be processed with a precedent setup by the server on one of available operating rooms. The setup can be processed at only one surgery at any time. Thus, it is critically important to simultaneously consider the setup precedence and operating room scheduling decisions. A robust...
The presence of network and competitive effects result in reluctance to engage in information sharing. To study the influence of the above effect on the hospitals HIE adoption decisions, we analyze the effect of heterogeneous health care quality and price between two hospitals on new market equilibrium using a modified Hotelling framework. Our results provide decision support for hospital adoption...
The purpose of this study was to investigate how Vietnamese female workers from various industries perceived gender discrimination and how they reacted against gender discrimination misconducts at workplace. A survey questionnaire was designed and distributed to 450 respondents. Structural Equation Modeling (SEM) was employed as statistical methods to analyze the relationships and mediating effect...
From the theoretical point of view, in the case of uncertain factors, the paper study the optimal pricing strategy of the delivery platform under Stackelberg game model. Through numerical experiments, the change of uncertain factors is studied, the results show that the takeaway platform operators will benefit from lower uncertain degrees of the merchant's cost and takeaway platform operators' substitutability.
As market competition intensifies, the logistics part is being a new profit growth point, and it is critical for businesses to select the appropriate logistics service providers. Existing logistics service provider selection method is too subjective and evaluation index is not comprehensive. On the basis of considering the impact factors to logistics service providers selected evaluation, this paper...
We analyze two production ways of manufacturers: costly green production and less expensive non-green production. The former emits less green house gas, while the latter does more harm to global warming. We suppose there are three possible production strategies for a manufacturer: low cost production, dual production, and green mass market production. With an assumption that “green” consumers are...
Objective explore the effect that solution-focused group counseling improve college students' interpersonal relationship; Methods the group members are recruited by campus radio, Internet, posters and other forms, 36 students are selected by using comprehensive diagnosis scale of interpersonal relationship, and the pairings are divided into experimental group and control group, each group are 18 people...
The post-crowdfunding refers to the sale of products “very successful” in reward-based crowdfunding after the backers have been rewarded. It offers an opportunity for the creators to exploit the remaining untapped profit after the crowdfunding period. The post-crowdfunding includes the resale and normal sale stage, which involves the creators' various policies under the capital constraint based on...
Generally for most of the countries developing border areas is very important concern. However, due to security issues, most of the countries are not interested to place important industries in border areas. Tourism development is the most suitable solution for developing boarder areas. People Republic of China and Russian Federation are among big countries in the world and their border is about 4159...
In this paper, a new multi-response optimization (MRO) approach is proposed to find the optimal parameter setting of the controllable factors from an economic point of view. In some cases, rejection costs, like the rework cost and scrap cost, are incurred when outgoing products fall above the upper specification limit or below the lower specification limit. A rejection cost function is established...
Prospective university students often face challenges to choose an appropriate institute and program. The options can be bewildering and the decision can have a massive impact on both the quality of the student experience and future career prospects. This paper proposes the Primitive Cognitive Network Process for university program selection. This helps students to make an informed and structured...
Based on the choice of quality differentiated level of service enterprises. under production capacity constraints, this paper analyzes the effect of production capacity constraints on quality differentiated motivation of service enterprises. The research result shows that under Bertrand competition and quality differentiation, when existing the production capacity restriction, production may supplant...
Based on the network externalities, this paper constructs a Hotelling model to study the quality competition between pay video platform and free video platform. Result finds that, only when the intensity of self-network externality is high as well as consumers are less bored with advertising, or when the intensity of self-network externality is low and consumers are extremely tired of advertising,...
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