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With the rapid development of social media, how to effectively motivate customers to meet and achieve the purpose of publicity has become an urgent problem to be solved at present. This paper aims at exploring the impact of social media information strategy in enterprise micro-blog on customer perceived support and customer recommendation. Through the empirical analysis of 388 valid random samples,...
Through interview and questionnaire investigation of employees in three major telecom operators, this paper tested the mediating effects of perceived organizational support between challenge stressor-hindrance stressor and work performance. Results showed that challenge stressor not only had a direct positive effect on work performance, but also took an indirect effect through perceived organizational...
There is a growing need to understand IT consumerization, which is the adoption and use of consumer technologies by employees in the workplace. Employees want to use consumer technologies at work and, increasingly, organizations recognize the benefits of encouraging extended and innovative use of employee-owned technologies for work purposes. While the information systems (IS) field has converged...
Software agents are known to assist humans in handling many complex systems. Currently, there are consciousness among researchers in software agents to continuously find ways to instill human traits in software agents' behaviors. Sincere behavior is one of the many noble human behaviors that one could consider to be adapted in software agents. Research show that sincerity culture within organizational...
Generally speaking, the organizational citizenship behavior (OCB) of employees and the degree of organizational socialization play significant roles in job performance and employees' feelings. In this research, an empirical tracking study was conducted. First, two OCB dimensions were measured on campus. Second, four organizational socialization dimensions were measured in the workplace. Five months...
The purpose of this paper is to examine the relationship between quality of work life with organizational commitment amongst academic staff in one of the leading public institutions of higher learning in Malaysia. Data were gathered from a survey instrument used to measure the perception of academic staff on their quality of work life and its relationship to organizational commitment. A total of 300...
This study provided an empirical evidence of the moderated mediating effects of employee's attribution on the relationship between psychological contract breach and violation. Besides, locus of causality also strengthens the mediating path of control to violation.
At present, employment of college students has become the focus of Chinese government, society and universities, difficult employment for college students continuously highlight the problem of general weaker employment ability. Explore the elements of employability of college students is the key to solve the difficult employment and enhance the employability. From the perspective of employing unit,...
Instant messaging has become increasingly prevalent in social life. However, whether to use IM at work remains controversial, due to its unquantified benefits for organizations. In this study we employ the suggestive metaphor of social network theory to examine IM's impact on organizational performance. Specifically, we propose that IM has the potential to enhance organizational agility by enabling...
This paper proposes and tests a new model that helps explain the ordinary memberpsilas commitment in virtual communities with reference to the research of organizational commitment. We adopt three subcomponents of commitment presented by Meyer and Allen, and then build the model to reflect the relationships between each commitment and variables identified as its antecedent or consequences. The theoretical...
As a kind of work attitude, job satisfaction influences the willingness and quality of CPAspsila (Certified Public Accountant) work directly and influences the development of CPA firms indirectly. The importance of job satisfaction of CPA can not be ignored. This paper first analyses the professional characteristics of CPA specialized in high-tech industry, then interview them by using carefully designed...
Previous studies of manufacturing management have ignored a critical theme: the relationship between supervisory support and work-family conflict. In this study, we explore the link between interpersonal relationships, guanxi, leader-member exchange theory, emotional intelligence, supervisory support, and work-family conflict. We gathered 244 valid questionnaires from workers in traditional industries...
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