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Polish market of retail banking services is characterized by a high dynamics of development. The consequence of this fact is a clear intensification of competitive actions of other banks, and in particular those that have focused less attention on the retail business. In result market concentration increases due to consolidation of the banking sector, and the entities that in result of insufficient...
The presence of sacral furniture in social life in Poland is a universal phenomenon, exerting influence on the development of material and spiritual culture. The paper attempts at identifying the most important ergonomic and socio-economic factors determining the functionality of wooden pews used in Poznań, the capital of the oldest Polish diocese of the Roman Catholic Church. Hence, statistical relations...
The quality of banking services is strictly tied with customer satisfaction, since they define a final assessment about its level. A negative opinion is usually related with customer resignation of banking services, which stimulates financial institutions to identify customer needs and undertaking activities so that customers are most satisfied. Knowing the needs and requirements of customers, the...
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