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Nowadays customers are increasingly connected and extensively interact with each other using technology-enabled media like online social networks. Hence, customers are frequently exposed to social influence when making purchase decisions. However, established approaches for customer valuation mostly neglect network effects based on social influence. This leads to a misallocation of resources. Following...
Due to the rapid developments in information technologies, e-government has gained increasing attention lately, both by practitioners and researchers. However, research so far widely neglects the interplay of e-government service adoption preferences and government's delivery. Moreover, research on e-service delivery channels has just started. To address these gaps, we investigated two research questions...
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